Monday, December 23, 2013

Steering Wheel Noise ... AGAIN

Took the car in for an appointment today because we were hearing the same noise which we recently had fixed under warranty.

Unfortunately during a test drive with the technician we were not able to replicate the noise but we actually did hear something else.  Turns out the new noise we discovered during this short test drive was the brake pads being loose which caused them to shift on the time you press the brake pedal going in reverse and then again the first time you go forward.

That was all said and done within a day and we picked up the car later that evening. If i remember correctly it ran us close to $80.

So there I was just picking up the Pilot and I was test driving around the parking lot to ensure that new noise was no longer there and it wasn't. So that was fixed :)

Unfortunately at that time I heard the original noise again which we brought it in for. I turned around and went right back in and the service advisor suggested I set an appointment with Jerry since he is who we worked with on the previous warranty repair.

Update as of 1/4/14
Brought the car back in this morning for the steering wheel noise and Jerry helped us out again.  They now believe the noise is a set of brackets that they need to order.  They will give us a call when they arrive and the install should be fairly quick and there will be no cost to us.

You can follow the remaining progress on this post:

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