Rattle/Rumble

Had some routine maintenance back in mid August. It was a basic oil change and tire rotation. Shortly after that heard a faint rattling near the left side of the car, seemed to be towards the front but hard to tell for sure.

Brought the car back in about two weeks later but unfortunately they were not able to hear the noise and couldn't diagnose it. Basically said everything seems fine and sent me on my way.

Since my wife usually drives the Pilot, I hadn't noticed if it went away or got worse until i jumped in last night to go out and was very concerned that the noise had only gotten worse.  Now there was a definite vibration that accompanied the rattling / rumbling noise.

So here i am again today, sitting in the waiting room hoping they can figure out what it is and hoping that it is either covered under warranty or a fairly inexpensive repair.

Update @ 2:25pm cdt

Covered by extended warranty!!!!!! Need to acquire the parts so it will be scheduled for early next week.

Navigation Failing - DVD Disc Reading Error

I was not too happy during my last visit when as usual the service advisor came back and claimed they couldn't find any issues with the navigation system. Because we were seeing the issue off and on with increasing frequency, I decided when we left the dealership that I would start tracking how often it happens.

Here is the list as of 8:45am on 5/12/14

1. Sunday, April 27 @ 10:50am
2. Tuesday, April 29th @ 4pm
3. Saturday, May 3rd @ 10:15 am
4. Thursday, May 8th @ 7:20 am
5. Thursday, May 8th @ 4:05pm
6. Friday, May 9th @ 7:03am
7. Friday, May 9th @ 4:12pm
8. Sunday, May 11th @4:29pm
9. Sunday, May 11th @4:39pm
10. Sunday,  May 11th@4:54pm
11. Sunday, May 11th @ 7:16pm

As you can see, this happens quite a bit. During the drive on the 11th, I was able to open the DVD tray each time it happened and immediately close it. At that time the DVD based navigation system would reboot and would work fine. But then it would happen again shortly after.

I have an appointment today for a B-1 service and noted that I wanted this to be looked at as well. I am curious to see what happens this time.

My opinion is that the dvd optical drive is failing which is causing the issue.



Update (5/12/14 @ 12:45 cdt): Brought the car into McGrath Honda in Elgin, IL (which is where we bought the car and also always have it serviced) a few minutes past noon today. I was told most likely they will not be able to diagnose it since it is not happening at the moment, but they can try and it will be a $65 diagnostic fee. Now i am just sitting and waiting.

Update (5/12/14 @ 4:22 cdt): After having my B-1 service and a few other recommended services done, I am a few hundred dollars lighter in the pocket and was told by Tim that they were going to attempt to contact the warranty company for approval on the repair of the DVD Navigation system. According to the technician, they recommend a new DVD unit and new disc to repair the issue. Tim was not able to comment on if it would be covered or not.

Here we go again

This morning the Check Engine Light, Check Emissions System, and VTM-4 light came on again. Same as June 2013 post not including the VSA light. ( http://www.problemswithmynewhonda.com/2013/06/hit-trifecta.html )

Another odd thing that happens from time to time, the navigation system had a Disc Read Error this morning as well.

At the dealer now just waiting.

Update: I was given a loaner and told this misfire will be covered under the warranty extension that Honda implemented.  CJ (the service advisor) told me that they need to order the parts and basically since my car threw the P0302 code again and it already has the latest software update, then they need to replace the rings and clean the pistons (at least I think that is what i remember).  They got me in a loaner and told me they would be giving me a call tomorrow.

Update 2: I was able to get the car back and all seemed to be working as expected. They were able to fix the issue which was causing the P0302 code for no charge under the extended warranty, but stated they couldn't find any issue with the navigation system. So that part of my issue remains unsolved. Check out THIS POST for the latest on this navigation issue.

Steering Column Noise - Update

Well, here we are on day three and I just spoke to Ray at the service department.  He said it looks like we will be in the loaner until at least Monday of next week.  He said they needed to order some parts for the vehicle and get in contact with the warranty company.  The problem seems to be related to the Rack and Pinion Steering along with the Tie Rods.

He stated he was sure it would be covered but i am not holding my breath until he calls me back to confirm.

I don't expect to hear anything until next week, so check back next week to see how this one unfolds.

Fixed..... or Not

Well, we had the car in for service since the parts they ordered came in.  I sat around for about 2 hours while the work was done, signed, and thought I was going to be out the door with a fixed car and no cost.  Jump in, start to drive away, and zero change with the noise/vibration in the steering column.  Didn't even drive out of the garage, threw it in reverse and got out to talk to the service guy (Jerry).  Showed him what the noise was AGAIN and he said I would have to bring it back.

REALLY?!?!?!?!  I came in to get this fixed, you made me go home so you can order parts, I brought it back in and you did work.  The problem still exists, and now you are saying I have to come back again another day? I am already here.

Unfortunately I got nowhere so I made an appointment and demanded I get a free loaner this time because this is about the 5th time we brought the car in for this exact same reason and each time they "fix" something that doesn't resolve the issue.

My appointment was first thing in the morning yesterday (Tuesday Jan 14th). I dropped it off, picked up my free loaner and was on my way.  I received a call a little before 4pm stating they were still trying to diagnose the problem.  I guess we will see what happens.


Update 1/15/2014 @ 1:45pm cst.

Looks like they will end up keeping the Pilot for another day to try to identify what the problem is. I am keeping my fingers crossed that this ends up being something that is covered by warranty.

Engine Misfire Class Action Lawsuit Settlement

While looking through some mail I came across a letter and some information in regards to a class action lawsuit for engine misfire. I started reading the paperwork, which you can also fine at www.enginemisfiresettlement.com and realized I had a similar issue back in the summer of 2013. Sure enough I was able to find the repair paperwork as well as this post which I posted about the issues.

http://www.problemswithmynewhonda.com/2013/06/hit-trifecta.html

Luckily my paperwork is showing that when they scanned the car the diagnostic code which was logged was P0302 which is covered under this settlement.  I will be filling out my paperwork and submitting my claim to get reimbursed for the full $378.26.


For more information on this settlement please go to www.enginemisfiresettlement.com.  More specific information is located in the Settlement Notice which can be found here: http://settlement-claims.com/enginemisfire/Notice.html