9am cst - Dropped the Pilot off at McGrath Honda and spoke to a new service rep. We will call him J. We explained that we have not received any call back and we showed him all the issues (moonroof and brakes). He asked us to wait a few mins in the customer waiting center, which by the way is one of the nicer waiting areas of any other dealership I have ever been in.
He brought us back into service and said "The part actually just came in this morning, that is why you didn't get a call." I am not buying that, but whatever, we are there and they will fix the car.
He provides us a loaner as promised. A sweet Honda Odyssey. Time to run some errands "Soccer Mom" style.
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